Privacy Policy
Effective Date: January 1 2025
Domain: https://www.rel-ion.com
REL-ION Sterilization Services ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website rel-ion.com.
1. Information We Collect
When you visit or interact with our website, we may collect:
Personal Data: Name, email address, phone number, company details, and other information you voluntarily provide via forms or email.
Non-Personal Data: IP address, browser type, device information, pages visited, time spent, and other analytics data collected automatically through cookies or tracking tools.
2. How We Use Your Information
We process your data for:
Responding to inquiries and providing requested services
Sending updates, proposals, or promotional information (with your consent)
Improving website performance, user experience, and security
Fulfilling legal and regulatory obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser settings.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share your information only with:
Trusted service providers assisting in website operation or service delivery
Regulatory authorities if legally required
Our holding company, Southern Archipelago Ltd. (Singapore), for administrative and operational purposes
5. Data Security
We implement reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. However, no method of electronic storage or transmission is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, or resolve disputes.
7. Your Rights
You have the right to:
Access, update, or request deletion of your personal data
Withdraw consent for marketing communications
File a complaint with relevant data protection authorities
Requests can be submitted via our Contact Us page or email at privacy@rel-ion.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated effective date.
10. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
REL-ION Sterilization Services
Email: privacy@rel-ion.com
Phone: (021) 8836 3728
Address: Gandamekar, Cikarang, Bekasi, Jawa Barat 17530